What size mini split stand do I need?

Most single fan mini split units work well with our standard stands such as the PS-GS-12, PS-GS-18, and PS-GS-24 stand. For double fan units, or for larger single fan condensers, you may require the PS-GSX-12, PS-GSX-18, and PS-GSX-24. Each product page on our website contains product drawings with mounting dimensions. Always check your unit’s mounting hole spacing before ordering.

Are your stands compatible with Mr. Cool units?

Yes, our XL aluminum stands are compatible with most Mr. Cool mini split units. Our PS-GSX-12, PS-GSX-18, and PS-GSX-24 will all fit Mr. Cool.

Should I order a 12", 18", or 24" stand?

For northern climates that get snow, often times code will specify what height a mini split needs to be off the ground. Most HVAC contractors use either 12" or 18" stands. For climates that don't get snow and just want to get their mini splits off the ground to prevent damage from moisture and debris, a 12" stand is usually sufficient.

Do you offer contractor pricing?

Yes! Please send us an email off the contact form, and we'll send along discounted pricing. Please note that these discounts are reserved for HVAC contractors only, not for homeowners.

Are Pro Stands good for coastal environments?

Definitely. Most of the competing products, including the Diversitech Quick Sling, are made from painted steel which will begin to rust very quickly from salt air along the coasts. Pro Stands are made from powder coated aluminum and will never rust.

Are Pro Stands products a good alternative to the Diversitech Quick Sling?

Absolutely. Pro Stands products are similarly priced to Quick Sling. Customers love that Pro Stands products are powder coated aluminum, set up in under 5 minutes, are very rigid, highly adjustable, feature long-lasting EPDM rubber anti-vibration pads, and are Made in America!

Are your products BABA compliant?

Yes! For projects using federal funding, the Build America Buy America Act has a requirement for sourcing product that is predominantly manufactured in the USA. Pro Stands products are some of the only commercially available, stocked offerings that would be BABA compliant.

Are your stands made in the USA?

Yes, all Pro-Stands aluminum mini split stands are proudly manufactured in Seneca Falls, NY, using American extruded aluminum.

Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Occasionally orders may take longer to process due to high order volume or temporary stock issues. If there is a delay in your order processing, we will contact you. Please note order processing time and expected shipping transit times are separate. Your total time to delivery will be the order process time plus the shipping transit time.

In-store pickup

You can skip the shipping fees with free local pickup at our 2888 Rodman Dr., Seneca Falls, NY location. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up typically within 1 business day. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are 8am to 3:30pm Monday thru Friday. Please have your order confirmation email with you when you come.

International Shipping

We do not offer international shipping at this time.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us using the contact form on the website with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

We are unable to ship to P.O. boxes. If your shipping address is a P.O. box, we will attempt to contact you for a physical shipping address. If we are unable to reach you, we will cancel the order and issue a refund.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible using the contact form on our website with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Shipping policy

Shipping policy

In-store pickup

International Shipping

How do I check the status of my order?

Shipping to P.O. boxes

Refunds, returns, and exchanges

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